Privacy Policy
Effective date: October 13, 2026
Grab N Go Kayaks (“we,” “us,” or “our”) operates grabngokayaks.com and provides kayak rental delivery in Cape Coral and Southwest Florida. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
Contact and booking information: when you send a rental inquiry, call, text, or message us, we collect your name, phone number, email address, rental dates, delivery address, and the details of your request.
Payment information: when you pay by card or Venmo, payment is processed by your payment provider. We do not store full card numbers on this website.
Website usage information: like most websites, we and our service providers may collect basic technical information about your visit, such as pages viewed, browser type, and approximate location, through cookies and similar tools. See our Cookie Policy for details.
How we use your information
To respond to inquiries, schedule and complete your rental, and arrange delivery and pickup.
To communicate with you about your booking by phone, text, email, or WhatsApp.
To operate, maintain, and improve our website and services.
To comply with legal obligations and prevent fraud or misuse.
How we share information
We do not sell your personal information. We share information only as needed to run our business, for example with payment processors, booking platforms (adventures booked through our Book Adventures page are handled by GetYourGuide), and website service providers, or when required by law.
Data retention and security
We keep booking and contact information only as long as needed for our business and legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is completely secure.
Your choices
You may ask us what personal information we hold about you and request that we correct or delete it, subject to legal record-keeping requirements. Contact us at (605) 760-4448.
Children’s privacy
Our services are intended for adults arranging rentals. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
